Services

 SUPPORT

 

 

 

Services associated with our product offer

In addition to its products, adeunis® accompanies you in the implementation of your IoT solution. We build for you a complete answer to your need.

 

Identify and understand your expectations by being closest to you

adeunis® offers you an assistance close to you in order to ensure a support that answers precisely your problems.

In this offer of support that adeunis® has set up and which constantly evolves to guarantee you the best support service rendered on the IoT market, our team of experts offers you a support directly on your site.

From the technical support provided on site, to the management of the deployment of solutions on your site, by way of training within your premises, adeunis® ensures you a quality of its services.

adeunis®  extends its training offer according to your needs. Our teams of experts provide training in the implementation, use and monitoring of products so that you can be completely autonomous in the management of your IoT chain.

 

Personalized assistance according to your needs

Depending on your needs, adeunis® offers you different accesses to technical support: phone & email.

Thanks to its adaptable and customizable offer, adeunis® offers you a support offering with priority access and the possibility of joining support outside opening hours, thanks to the organization of a technical strain by our teams of experts.

 

A follow-up that shows that your satisfaction is our priority

adeunis® ensures you a quality of service thanks to the care that its teams take to thoroughly repair the products under warranty, or to replace it systematically when it is found to be defective.

Our follow-up guarantees you an upgrading of the embedded softwares thus ensuring a total fluidity in the use of our products and solutions.

To discover our different offers and products, please consult our online catalogue.

 

Products

Manufacturer for more than 20 years, adeunis® offers you products dedicated to the B2B sectors of the IOT which will enable you to optimize your building management as well as your processes and services rendered.

To find out more, click here.

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Packages

adeunis® develops ready-to-use wireless solutions for you. Thanks to these packaged product offers, we support you in the deployment of your projects and we meet your needs and expectations in a personalized and innovative way.

To discover our bundles, click here.

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Services

Our support can extend to the support that we can offer you through a complete service offering. From phone support to on-site support, adeunis® guarantees regular follow-up.

To find out more about our services, click here.

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