/ Customers stories / Boiler Room Optimisation | IoT | Val Touraine Habitat Customer Case

Boiler Room Monitoring: Optimising System Performance with IoT

VAL TOURAINE HABITAT

Thanks to a simple and scalable IoT solution, Val Touraine Habitat improves the monitoring of its collective boiler rooms, anticipates deviations, and enhances tenant satisfaction.

Val Tourraine Habitat

Val Touraine Habitat is the leading social housing provider in the Centre-Val de Loire region, managing nearly 24,000 homes, including 17,000 multi-unit residential properties.

Its portfolio includes around 90 collective heating and domestic hot water production systems.

In a context of rising energy costs and increasing service quality expectations, Val Touraine Habitat has launched an initiative to optimise its technical installations.

Synox

Synox is a French IoT solutions provider, with over 20 years of expertise in device connectivity and a recognised pioneer in the IoT space.

Synox supports nearly 1,300 customers across France, Europe, and worldwide by deploying high-value IoT ecosystems: powerful, sustainable, and tailored to their needs.

Driven by people and the planet, Synox transforms complex challenges into simple, practical solutions for everyday use.

CHALLENGE: Energy Management of Technical Installations

To improve tenant satisfaction and the performance of its equipment, Val Touraine Habitat needed to address several key challenges:

Obtaining reliable, actionable real-time data
Improving boiler room monitoring
Anticipating failures and leaks
Optimising energy consumption
Increasing responsiveness to tenant complaints

All within a constrained environment:

Heterogeneous installations (both old and recent)
Strong budget constraints
Need for a solution that is easy to deploy and operate independently
Requirement for open and scalable technologies

Why IoT?

We wanted a simple solution that could be deployed easily and operated independently.
Pierre-Marcel, Asset Technician at Val Touraine Habitat

IoT quickly emerged as the most suitable solution for instrumenting boiler rooms without extensive infrastructure work.

LoRaWAN technology offers several advantages:

Fast installation, even in constrained environments (boiler rooms, basements)
Regular data transmission
Flexibility suited to diverse installations
Controlled deployment costs

Deployed Solution

Val Touraine Habitat chose an ecosystem combining:

Adeunis IoT sensors, for field data collection
The Synox platform, for device management and data visualisation

Sensors adapted to field constraints

A hybrid LoRaWAN architecture

A platform to leverage data

Adeunis sensors were deployed to address multiple use cases:

Temperature monitoring (heating and domestic hot water)
Remote metering of consumption (gas, water) via pulse sensors
Detection of water top-ups to identify leaks

Their ease of installation and configurability enable:

Rapid deployment
Adaptation to each boiler room’s specific characteristics
Remote reconfiguration depending on the season (summer/winter)

Depending on site constraints:

Use of the public LoRaWAN network when available
Deployment of private gateways for more constrained environments

This approach ensures reliable connectivity across the entire portfolio.

The Synox platform enables:

Sensor management (configuration, supervision)
Creation of customised dashboards
Implementation of automated alerts (email, SMS)

Val Touraine Habitat therefore benefits from full autonomy in managing and exploiting its data.

Concrete Use Cases

Domestic Hot Water Temperature Monitoring

Ensuring compliance with regulatory thresholds (≥ 50°C)
Preventing health risks (Legionella)
Alerts in case of deviation

Result: better network control and improved tenant comfort.

Heating Optimisation

Analysis of supply/return temperatures
Detection of malfunctions (pumps, valves)
Support for network balancing

A simple and cost-effective alternative to complex measurement tools.

Energy Consumption Monitoring

Analysis of gas consumption
Index verification
Detection of shutdowns or operational anomalies

Enables anticipation of failures and improved responsiveness.

Leak Detection

Monitoring of hot water and top-up consumption
Identification of abnormal behaviours (night-time consumption, deviations)

Leaks can be detected early, before becoming critical.

he deployed solution allows us to anticipate issues and be much more responsive.
Pierre-Marcel, Asset Technician at Val Touraine Habitat

Results with IoT Solutions

Thanks to the implementation of this IoT solution, Val Touraine Habitat has been able to:

✔ Improve visibility over its installations
✔ Anticipate failures and deviations
✔ Optimise energy consumption
✔ Reduce intervention times
✔ Improve tenant satisfaction

All achieved with a solution that is simple, scalable, and independently deployable.